FAQ

Shipping & Delivery

How long does shipping take?
Orders are processed within 1-3 business days. Delivery within the continental US typically takes 5-10 business days after processing (larger furniture items like storage cabinets may take 7-14 business days).

Do you offer free shipping?
Yes — free shipping on all orders over $75.

Do you ship internationally?
Currently we ship within the United States only.

Orders & Tracking

How do I track my order?
You'll receive a tracking link by email once your order ships.

Can I change or cancel my order?
Contact us as soon as possible after ordering — we can usually accommodate changes before an order ships, but can't guarantee it once it's in processing.

Returns & Refunds

What's your return policy?
We offer a 30-day return window from the date of delivery. Items must be unused, in their original condition, in original packaging, and include all original accessories.

How do I start a return?
Contact us first, by email, the contact form, or WhatsApp, before sending anything back — we'll provide the return instructions you'll need.

Who pays for return shipping?
Return shipping is paid by the customer, unless the item arrived damaged, defective, or incorrect — in those cases, we cover it.

How long do refunds take?
Refunds are processed within 5-10 business days after we receive and inspect the returned item.

Products

How do I know what size/color to order?
Check the size guide and variant images on each product page — most items include detailed sizing in the product photos.